---
title: How EAB accelerated Security Culture with Customized, Real-Time Training
description: CISO Brian Markham shares how Jericho strengthens security culture with rapid multi-channel phishing simulations, targeted interventions, and actionable behavior risk insights.
image: //www.jerichosecurity.com/hubfs/Brian%20Markham%20-%20CISO%20Video%20Testimonial.png
---

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# How EAB accelerated Security Culture with Customized, Real-Time Training

![Brian Markham - CISO Video Testimonial](https://www.jerichosecurity.com/hubfs/Brian%20Markham%20-%20CISO%20Video%20Testimonial.png)

## Summary:

In this testimonial, Brian Markham, CISO at EAB, highlights how Jericho delivers speed, customization, and actionable insights that advance enterprise security culture.

He points out that most phishing training platforms are outdated - still relying on generic templates and lacking GenAI-powered features. Jericho stands apart by enabling CISOs to launch multi-channel campaigns (voice, SMS, text, email) in minutes, giving teams the agility to stay ahead of attackers. The incredible speed of deployment means organizations can adapt immediately to evolving threats, while reinforcing long-term behavioral change.

For Brian, the most impactful differentiator is customization. There is no “one-size-fits-all” when it comes to building resilience. Jericho empowers security leaders to create or supplement awareness programs with content that resonates -  delivering targeted interventions that shift risky behaviors and strengthen organizational security culture.

Instead of producing static reports, Jericho surfaces actionable security behavior risk data that CISOs can directly translate into meaningful, audience-specific training. This real-time feedback loop allows enterprises not just to measure behaviors, but to influence them- ensuring training is relevant, adaptive, and effective.

Brian’s perspective makes it clear: Jericho isn’t just another phishing simulation tool. It’s a force multiplier for security teams, combining speed, customization, and behavioral intelligence to elevate security culture and deliver measurable resilience.

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Platform <https://www.jerichosecurity.com/resources/accelerating-security-culture-with-customized-real-time-training#collapseLanding>

- [Cybersecurity Dashboard](https://www.jerichosecurity.com/platform/cybersecurity-dashboard)
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- [Performance Analytics](https://www.jerichosecurity.com/platform/employee-performance-analytics)
- [Customized Training](https://www.jerichosecurity.com/platform/training-content)

Solutions <https://www.jerichosecurity.com/resources/accelerating-security-culture-with-customized-real-time-training#collapseLanding>

- [Anti-Phishing Training](https://www.jerichosecurity.com/solutions/anti-phishing-training)
- [SMB Cybersecurity Training](https://www.jerichosecurity.com/solutions/smb-cybersecurity-training)
- [Enterprise Cybersecurity Training](https://www.jerichosecurity.com/solutions/enterprise-cybersecurity-training)
- [Cybersecurity Awareness Training](https://www.jerichosecurity.com/solutions/cybersecurity-awareness-training)

Industries <https://www.jerichosecurity.com/resources/accelerating-security-culture-with-customized-real-time-training#collapseLanding>

- [Retail](https://www.jerichosecurity.com/industries/retail)
- [E-Commerce](https://www.jerichosecurity.com/industries/e-commerce)
- [Technology](https://www.jerichosecurity.com/industries/technology)
- [Financial Services](https://www.jerichosecurity.com/industries/financial-services)
- [Healthcare](https://www.jerichosecurity.com/industries/healthcare)
- [Manufacturing](https://www.jerichosecurity.com/industries/manufacturing)
- [Energy](https://www.jerichosecurity.com/industries/energy)
- [Federal Government](https://www.jerichosecurity.com/industries/federal-government)
- [State & Local Government](https://www.jerichosecurity.com/industries/state-local-government)
- [Higher Education](https://www.jerichosecurity.com/industries/higher-education)

Resources <https://www.jerichosecurity.com/resources/accelerating-security-culture-with-customized-real-time-training#collapseLanding>

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